Workplace Violence
Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace violence and harassment training is essential to the safety of all employees.
In order to prevent Workplace Violence, it is essential that everyone is able to identify individuals who may be prone to violence. Our workshop will help your participants recognize certain behaviors, and lower the risk of escalated situations. This workshop will help participants identify the warning signs, as well as give them coping and response tools.
Course Outline
- Workshop Objectives
- How to Identify
- Costs to your business
- Abusive Workplace Behaviors
- Bullying and Personality Disorders
- Narcissism
- Types of Behavior
- Target the Behavior, Not the Person
- Implement an Action Plan
- Understanding Anger and Aggression
- Defusing & De-escalating Strategies
- Communication Skills
- Tactical Options
- Identifying the Hazard
- Assessing the Risk
- Controlling the Risk
- Evaluating & Review
- What Is Not Considered Bullying
- Steps to take
- 4 Step Process
- Addressing all Employees
- Code of Ethics
- Policy and Procedures
- Identify a Bully in the Interview Process
- Warning Signs
- Role Play
- Case Study
- Advising your Supervisor
- Lodging the Complaint
- Initial Response
- The Investigation
- The Findings
- Review & Closure
- Scope
- Philosophy
- Principles
- Intent
- Options
- Informal Complaint Process
- Formal Investigation process
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations