Workplace Diversity

Workplace Diversity

Improving diversity knowledge is a required component of every company. With more and more businesses having global presence workplace diversity is a forgone conclusion. Your participants will be able to use strategies to be proactive and remove barriers. They will be shown how to build and encourage diversity in their workplace and community.

Our Workshop Diversity course will help participants understand what diversity is, and how they can create a more diverse environment. They will be instructed on how to use active listening and employ effective questioning techniques. By learning the right complaint resolution skills and choosing the right course of action communication throughout your business will be strengthened.

Course Outline

  • Workshop Objectives
  • What is Diversity?
  • Related Terms and Concepts
  • A Brief History
  • A Legal Overview
  • Stereotypes vs. Biases
  • Identifying Your Baggage
  • Understanding What This Means
  • Changing Your Personal Approach
  • Encouraging Workplace Changes
  • Encouraging Social Changes
  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power
  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
  • Encouraging Diversity in the Workplace
  • Preventing Discrimination
  • Ways to Discourage Discrimination
  • Identifying if You Have Been Discriminated Against
  • Methods of Reprisal
  • Choosing a Course of Action
  • What To Do If You’re Involved In A Complaint
  • Understanding Your Role
  • Creating a Support System
  • Recording the Complaint
  • Identifying Appropriate Actions
  • Choosing a Path
  • Receiving a Complaint
  • Choosing a Response
  • Learning from the Complaint
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations