Human Resource Management
Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers” job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.
The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.
Course Outline
- Workshop Objectives
- A Brief History
- What is Human Resources Today?
- The General Format
- Types of Questions
- Do’s and Don’ts
- The Orientation Process
- The Role of Management and the Role of Human Resources
- Tips and Tricks
- Daily Checklist for the First Week
- Following Up at the End of the Week
- Weeks and Months Later
- Understanding Your Role and Responsibilities
- Understanding Local Rules
- Understanding Industry-Specific Rules
- Defining Harassment
- Types of Workplace Discrimination
- A Manager’s Responsibility
- An Employer’s Responsibility
- Defining Violence
- A Manager’s Responsibility
- An Employer’s Responsibility
- Choosing the Time and Place For Feedback
- Types of Employee Appraisals
- Using the Feedback Sandwich
- Encouraging Growth and Development
- Understanding Your Role
- Understanding Your Choices
- Having the Meeting
- Following Up
- Documenting Events
- Preparing for the Decision
- Making the Decision
- Communicating the Decision
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations