Facilitation Skills

Facilitation Skills

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any meeting or gathering.

The Facilitation Skills workshop can help any organization make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.

Course Outline

  • Workshop Objectives
  • What is Facilitation?
  • What is a Facilitator?
  • When is Facilitation Appropriate?
  • About Process
  • About Content
  • A Facilitator’s Focus
  • Choosing a Facilitated Approach
  • Planning for a Facilitated Meeting
  • Collecting Data
  • Stage One: Forming
  • Stage Two: Storming
  • Stage Three: Norming
  • Stage Four: Performing
  • Encouraging Participation
  • Gathering Information
  • Presenting Information
  • Synthesizing and Summarizing
  • Identifying the Options
  • Creating a Short List
  • Choosing a Solution
  • Using the Multi-Option Technique
  • Addressing Disruptions
  • Common Types of Difficult People and How to Handle Them
  • Helping the Group Resolve Issues on Their Own
  • Using Ground Rules to Prevent Dysfunction
  • Restating and Reframing Issues
  • Getting People Back on Track
  • Why Intervention May Be Necessary
  • When to Intervene
  • Levels of Intervention
  • Using Your Processes
  • Boomerang it Back
  • ICE It: Identity, Check for agreement, Evaluate how to Resolve
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations