Coaching And Mentoring

Coaching And Mentoring

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Course Outline

  • Workshop Objectives
  • What is Coaching?
  • What is Mentoring?
  • Introducing the GROW Model
  • Goals in the context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals
  • Getting a Picture of Where You Are
  • Identifying Obstacles
  • Exploring the Past
  • Identifying Paths
  • Choosing Your Final Approach
  • Structuring a Plan
  • Creating the Final Plan
  • Identifying the First Step
  • Getting Motivated
  • What is Trust?
  • Trust and Coaching
  • Building Trust
  • The Feedback Sandwich
  • Providing Constructive Criticism
  • Encouraging Growth and Development
  • Common Obstacles
  • Re-Evaluating Goals
  • Focusing on Progress
  • How to Know When You’ve Achieved Success
  • Transitioning the Coachee
  • Wrapping it All Up
  • The Basic Differences
  • Blending the Two Models
  • Adapting the GROW Model for Mentoring
  • Focusing on the Relationship
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations